Frequently Asked Questions
Visiting hours
We recommend visiting from 8am until 8pm, after that time we lock our doors as most residents are asleep. But you are welcome to visit 24 hours a day. Please call in advance for after hours so we can make accommodations outside of visiting hours.
What is the nurse to patient ratio?
Our staffing consists of 6 CNAs covering 9 patients each, licensed staff – 29 patients per licensed nurses.
What kind of rooms do you have available?
We have 2 private rooms, 14 semi-private rooms, and 7 quad rooms – patient will go into a room that is available pending what is available upon discharge.
Can my loved one receive mail?
Mail is delivered to residents personally on a daily basis except for weekends and holidays.
McClure Post Acute
2910 McClure Street
Oakland, CA 94609
Attn: ___________________ Room No. _____
Consider using our Send a Greeting feature on the website. You can choose from a variety of postcards to fill out and mail to your loved one for a small fee or you may type a message and through email, send us your email greeting that we will hand-deliver to your loved one residing in our facility. Our email feature is free of charge.
Do you take long term patients?
It varies case by case, but generally, we are a short term facility.
Is transportation to appointments provided?
Yes, we do provide pending upon the distance.
Do you have someone to assist with discharges?
Our social worker can assist with all discharge concerns.
How do you protect patients, staff, and visitors from COVID-19 and other infectious diseases?
Our team is highly trained and experienced in caring for high-acuity patients and infectious diseases like COVID-19. Our dedicated infection prevention nurse helps ensure we follow current infection prevention guidelines and best practices. This includes educating all staff about the appropriate use of personal protective equipment (PPE) such as N95 masks, surgical masks, gloves, and gowns and when to use COVID-19 protocols required by local department of public health and/or the CDC.
